FAQs

Here are the questions our guests typically ask. Can’t find the answer?
Contact us, the Travel Whisperer team will be happy to help.
Every season is different – some years the resorts are able to open a vast amount of terrain on opening day after large early season storms. Resorts invest heavily into snow making operations so even without the assistance of Mother Nature the resorts are able to make snow to ensure terrain is available opening day. Most seasons the resorts have opened 95% of the ski terrain by late December; historically, March records the most snow fall of the season. Speak with our specialists today for more information, you can contact them on reservations@travelwhisperer.com
Spring skiing conditions typically starts in late March through the remaining weeks of the season. Spring in the mountains is full of sun-filled afternoons on the slopes, goggle tans from mountains picnics, barbeques and après, great events and even better lodging deals. While many people don’t consider planning a ski trip in April, the slopes are still fun and it is one of the most affordable months to visit.
We implement a number of security measures to maintain the safety of your personal information when you place an order. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We offer several homes that welcome pets. You can find these pet friendly properties by using the pet filters when searching on our website. Alternatively call our Personal Travel Designers at 970-688-5193 to find a home for your entire family.
We recommend booking as early as possible to ensure that you are able to secure your desired travel dates and lodging. Popular travel dates such as Christmas, New Years, President’s Week, and Spring Break often reserve a year in advance for many homes. If our website is not reflecting the availability or accommodations you desire, please call our reservations team on 970-688-5193.

If you cancel your reservation prior to final payment 80% of the total reservation amount will be refunded; after final payment reservations are not refundable. We highly recommend purchasing travel insurance to protect your party in the event of unforeseen circumstances requiring the delay, interruption or cancellation of your trip. Travel insurance is available for purchase until the day of final Payment, The Travel Whisperer offers coverage through CSA. For additional information on coverage provided by CSA, please visit this link.

In addition to driving and check-in instructions, our Personal Travel Designers will send you contact details for our on-site partners in your final itinerary. If anything is not working or missing, our on-site partners will be able to help correct the situation. Our Personal Travel Designer is also your advocates during your stay; if you have any issues or requests that are not being addressed to your satisfaction contact your Personal Travel Designer in the office at 970-688-5193 or by email as soon as possible so our team can help resolve the issue on your behalf.
Depending on your country of origin, visitors to the United States require either specific visas, or visa waivers. Be sure to check with either your airline or embassy contact to ensure you have the appropriate paperwork for your trip.
Bears hibernate during the winter months so they are a more prevalent problem during Spring, Summer, and Fall months. Black bears are relatively common sightings in and around our resorts but there are simple measures guests can take to avoid any conflict with them. First, ensure all garbage is disposed in designated, indoor trash receptacles. Bears have an extremely good sense of smell and will detect food waste from miles away. Be sure to lock ground floor windows, doors, and garage doors in the evenings or when away from the residence. Experts advise to make noise while out hiking to alert bears to your presence without startling them. Be watchful of your surroundings to avoid startling a bear or coming between a mother bear and her cubs. Should you come into contact with a solitary bear, experts advise increasing your posture and making noise as bears tend to be timid, especially when faced with an aggressor. Do not turn your back on the animal.
We make a special effort to ensure all guests enjoy their time at our rental units. When contacting our Personal Travel Designers, they will be more than happy to prioritize accommodations that cater to those with a disability.
If you can’t find the answer to your queries, do not hesitate to
Call us on: (970) 688-5193
Toll Free: (888) 960-3033 or email us at
reservations@thetravelwhisperer.com
Contact Us


 
Call: (970) 688-5193
Email: reservations@thetravelwhisperer.com

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